Privacy Statement

Privacy Statement For Lutsia Boutique

Identity

This is the privacy statement of Lutsia Boutique and it relates to our privacy practices in connection with our website. In this document, "we", "our", or "us" refer to Lutsia Boutique, Unit 2, 85 A The Quay, Waterford. Our Privacy Statement describes how we capture and use personal data that we collect about visitors and customers. 

If you wish to discuss any matters relating to the processing of personal data on this website, please contact us email: info@lutsia.ie, address: Lutsia Boutique, Unit 2, 85 A The Quay, Waterford.

Purpose

By simply visiting our website you do not disclose, nor do we collect, personal data on you. This website is not intended for children and we do not knowingly collect data relating to children.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. We have set out the reasons why we process your personal data, the associated legal bases we rely upon to legally permit us to process your personal data.

All data collected enable us:

  • To fulfill orders - Performance of a Contract

When you create an account on our website, buy a product or service from us, or otherwise agree to our terms and conditions, a contract is formed between you and us. In order to carry out our obligations under that contract we must process the information you give us. 

  • To respond to an enquiry from you - Necessary to take steps at your request prior to entering into a contract 
  • To communicate with you, either directly or through one of our partners, for promotion and marketing - Consent and Legitimate Interest

Where you have consented, we will contact you regarding promotional activities and marketing in order to inform you about offers, new collections, helpful tips or marketing, research, participation in contests, surveys and promotional purposes. You have a right to withdraw that consent at any time by following the simple instruction on the email or emailing info@lutsia.ie telling us you no longer wish to receive promotional emails. Please also see your rights.

  • To deal with issues, complaints or disputes arising out of our relationship with you customers, and to prevent or detect crime, including fraud - Necessary for our legitimate interests 
Disclosures of your personal data

We may have to share your personal data with external third parties, including:

  • Credit card processing 
  • Courier service or Irish post
  • Revenue Commissioners, regulators and other authorities
  • Analytics and search engine providers that assist us in the improvement and optimisation of our services and website

We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes.

Right of Access

Under data protection law you have a right to:

  • Request a copy or access to your personal data
  • Request erasure of your personal data
  • Object to processing of your personal data
  • Request restriction of processing your personal data
  • Request transfer of your personal data
  • Request correction 
You have right to request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us. 

    If you wish to exercise any of the rights set out above, please send you written request by post to Lucia Domoradova, Lutsia Boutique, Unit 2, 85 A The Quay, Waterford. Your written request must be accompanied by a scan or copy of your photo ID (passport or driving licence). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. 

    Cookies

    Cookies are small text files that are placed on your computer's hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved.

    Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely. Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use.

    Our website uses cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use.

    Security

    We take your security responsibilities seriously, employing the most appropriate physical and technical measures, including staff training and awareness and we review these measures regularly. We have put in place appropriate security measures to prevent any unauthorised access to, or alteration or destruction of personal data.

    Data Retention

    We do not hold any data for longer than is necessary for the purpose(s) for which they were obtained, including for the purposes of satisfying any legal, accounting, or reporting requirements. Details of retention periods for different types of your personal data are available in our retention policy which you can request from us by by email info@lutsia.ie or in writing Lutsia Boutique, Unit 2, 85 A The Quay, Waterford.